🔄 Return Policy | Nandanik Furniture
At Nandanik Furniture, we take pride in delivering high-quality Mahogany wood furniture. We provide a return policy for manufacturing defects, but please note that we do not offer refunds — only replacements.
🪵 1. Return Eligibility
You may request a return and replacement if:
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The furniture is damaged by termites, breaks, cracks, or warps within the first 3 years of delivery.
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Delivery inspection reveals broken parts, chipped paint, or damaged finish.
Important: Please inspect your furniture carefully at the time of delivery. Do not accept items with visible damage or defects. Claims due to misuse, accidents, or improper handling after delivery are not eligible.
📦 2. How to Request a Replacement
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Contact our customer support via:
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Phone: +880 1772-636309
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Email: [email protected]
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Provide your order number and details of the defect.
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Our team will guide you through the return and replacement process.
📝 3. Important Notes
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Keep all original packaging, as it may be required for returns.
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Replacement applies only to verified manufacturing defects.
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Cosmetic changes due to natural wood aging or minor scratches are not eligible for replacement.
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Shipping or delivery charges are non-refundable.
📞 Contact Us
For replacement requests or inquiries:
Phone: +880 1772-636309
Email: [email protected]
Website: www.nandanikfurniture.com
YouTube: youtube.com/@nandanikfurniture
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